Shipping Policy

Last Updated: June 2026

Thank you for shopping with AyuraGlo. We are committed to delivering your orders safely and on time across Pakistan.

Order Processing

• Orders are processed within 1–2 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

• Once your order is dispatched, you will receive a confirmation message with tracking details (if available).

Delivery Time

Estimated delivery times:

• Major Cities: 2–4 business days

• Other Cities & Rural Areas: 3–7 business days

Delivery times may vary due to weather conditions, public holidays, courier delays, or other unforeseen circumstances.

Shipping Charges

• Free Shipping may be offered on selected promotions or minimum order values.

• Standard shipping charges will be displayed during checkout where applicable.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across most areas in Pakistan.

Customers are requested to ensure availability at the delivery address to receive their order.

Order Tracking

After dispatch, customers may contact our support team to obtain tracking information and delivery updates.

Incorrect Address

Customers are responsible for providing accurate shipping information.

AyuraGlo will not be responsible for delays or failed deliveries caused by:

• Incorrect address details

• Incorrect phone numbers

• Customer unavailability

Additional shipping charges may apply for re-delivery.

Damaged or Missing Orders

If your order arrives damaged or if any item is missing, please contact us within 48 hours of delivery.

Please provide:

• Order Number

• Photos of the package

• Photos of the damaged product (if applicable)

Our team will review the case and provide an appropriate solution.

Delivery Delays

While we aim to deliver orders within the estimated timeframe, AyuraGlo cannot guarantee delivery dates and is not liable for courier-related delays beyond our control.

Contact Us

For shipping-related inquiries:

AyuraGlo Customer Support

📧 Email: AyurGloofficial@gmail.com
📱 WhatsApp: +923157834923

Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM