Terms of service

Terms & Conditions

Last Updated: June 2026

Welcome to AyuraGlo. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.

1. General

By placing an order on our website, you confirm that:

  • You are at least 18 years old or have permission from a parent/guardian.
  • The information you provide is accurate and complete.
  • You agree to these Terms & Conditions.

We reserve the right to update, modify, or change these terms at any time without prior notice.

2. Products & Information

We strive to ensure that all product descriptions, images, prices, and information displayed on our website are accurate.

However:

  • Product packaging may vary from images shown on the website.
  • Results from hair and skincare products may vary from person to person.
  • We do not guarantee specific results from using our products.

3. Pricing & Payments

  • All prices are listed in Pakistani Rupees (PKR).
  • We reserve the right to change prices at any time without notice.
  • Orders will only be processed after successful order confirmation.

4. Shipping & Delivery

  • Delivery times may vary depending on your location.
  • Delays caused by courier companies, weather conditions, or unforeseen circumstances are beyond our control.
  • Customers must provide accurate shipping information.

5. Returns & Refunds

Our Return & Refund Policy applies to all purchases made through our website.

Please refer to our Refund Policy page for complete details.

6. Order Cancellation

AyuraGlo reserves the right to cancel any order if:

  • Product is unavailable.
  • Incorrect pricing is displayed due to technical error.
  • Fraudulent or suspicious activity is detected.

If payment has already been made, an eligible refund will be processed.

7. Intellectual Property

All content on this website including:

  • Logos
  • Product images
  • Graphics
  • Text
  • Designs

is the property of AyuraGlo and may not be copied, reproduced, or used without written permission.

8. Limitation of Liability

AyuraGlo shall not be held liable for:

  • Allergic reactions caused by individual sensitivities.
  • Misuse of products.
  • Indirect, incidental, or consequential damages arising from the use of our products or website.

Customers are advised to perform a patch test before using any skincare or haircare product.

9. Privacy

Your personal information is handled according to our Privacy Policy.

We do not sell or share customer information with third parties except where required for order fulfillment and legal compliance.

10. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of Pakistan.

11. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

AyuraGlo Customer Support

📧 Email: AyurGloofficial@gmail.com
📱 WhatsApp: +923157834923